FAQ
Frequently asked questions
General Information
iQuartus is a coordination platform for teams where timing and participation are critical.
Basic Space coordination features are free to use.
Yes. We prioritize data protection and integrity according to current standards.
Our system status page provides transparent information about availability.
iQuartus is optimized as a web app and works perfectly on all mobile browsers.
Yes, it was specifically developed to support coaches and clubs.
Please use the contact form on our website.
Spaces & Collaboration
No. With 'Simple Spaces', you can view details and take surveys without registering.
Simple Spaces are for quick scheduling. Full Spaces offer chat, todo lists, and polls.
Use the 'Lite Scheduling' button on the homepage – no login required.
No, Simple Spaces are designed as lightweight, separate solutions.
Only people with the direct link or invited members in Full Spaces.
As the creator, you can remove the Space at any time. Simply use the shortcuts available directly in the Space view or on your main screen.
In Full Spaces, only administrators and owners can upload documents and information to share with the group. Participants have read-access to these files.
Yes. You can limit access to invitees, specific groups, your contacts, or 'Anyone' (public).
Access groups are contact lists that you can use to restrict access to spaces to specific group members and to send invitations to the entire group.
Tools & Features
Within your **Space**, the News board is the central place for announcements. While the Space provides the overall framework for your team, this board serves to pin important updates at the top so they don't get lost in the rest of the Space's activity.
Creators suggest dates, and participants select their availability with a click.
No, the location is set manually or via a map by the creator.
Yes, chat content is only visible to verified participants of the respective Space.
In moderated mode, an administrator must manually review and approve each join request before the user can participate.
This depends on the 'Request Visibility' setting. It can be restricted to admins only or visible to all participants.
Yes, the creator can set a maximum number of users. Once reached, no additional users can join.
Admins can edit configurations and moderate users, but they cannot delete the Space or manage other admins.
iQuartus automatically detects your browser's timezone and converts all schedules for you. We also show a note indicating the original timezone of the Space to avoid any confusion.
Yes! All timestamps within a **Space** – whether in comments, the News board, or Todo lists — are automatically converted to your local browser time.
Account & Security
We display a maintenance screen. Your data remains completely safe.
Currently, we send you technically necessary emails, such as when you change your password or your subscription expires. Options for event update notifications can be individually configured under your Profile.
Don't worry, register for an account using that same email; iQuartus provides a 'Lite-Scheduling' menu where all your Simple Spaces will be automatically displayed.
Subscription & Billing
Subscriptions run for one year. They can be upgraded at any time to a higher package and you pay only the difference; the expiration date remains the same. There is no automatic extension — you have full control over your billing.
Those spaces will remain visible but become inactive, meaning no further interaction will be possible. Please note that the most recently created spaces will become inactive first.
That information will remain visible and accessible in read-only mode. If you subscribe again, you will regain full access.
